Finding comfort, health, and happiness in the compliance & risk professions.
BOOST TEAM ENGAGEMENT
How Autonomy Can Improve Workplace Well-Being
Letting employees take control of their own careers can make them happier, more engaged and more productive. Just be sure to build a culture of trust before you hand them the keys.
EMPOWER SPEAK-UP CULTURE
Sheila Flavell
Psychological Safety: An Essential Workplace Guide
A record 50 million U.S. workers quit their jobs in 2022, and the Great Resignation has prompted organizations to reassess their approach to the employee experience. A research-backed practice known as psychological safety may help leaders boost retention and overall team effectiveness.
RELY ON INNER RESOURCES
Lisa Beth Lentini Walker
Managing Unwanted Change Can Make Us More Resilient in the Long Run
Life is full of curveballs. We’ve surely all had the experience of heading down what you believe is a predictable and logical set of next steps only to find that the path you thought you were taking is somehow unavailable. Change is unavoidable, but we can get better at handling it.
INSTILLING A CULTURE OF CARE
Lisa Beth Lentini Walker
What We Can Learn From Hawaiian Concept of Mālama
At the heart of any functioning culture of compliance is the concept of protecting our colleagues and the organizations we work for. This spirit is on display in abundance throughout the Hawaiian islands thanks to the concept of mālama.
Leadership & Career
Well-Being
Building a Workplace Well-Being Strategy? Start With Appreciation & Gratitude.
The Covid pandemic has given us all a lesson in how our physical and emotional well-being can be affected by workplace stress, and employers are increasingly building workplace well-being strategies. Author and consultant Anna Eliatamby shares her recommendations for a humanity-centered strategy discussion. Well-being strategies have become a popular organizational intervention because of Covid and...
Harnessing the Power of the Pause
In our hyper-connected world, it’s easy to push our human need for peace to the back-burner. But a well-being practice isn’t just about active mindfulness; it’s also about embracing stillness. It seems like 2023 began with a burst of energy. There are taxes to be filed, programs to be assessed, momentum and lift achieved. In...
A Lesson in Kindness and Appreciation From Air New Zealand
For her latest Living Your Best Compliance Life column, Mary Shirley talks about how making expressions of gratitude part of a regular practice can encourage colleagues to live up to their full, ethical potential. Air New Zealand is my home country's national airline. It is known for creative and entertaining safety videos, as well as...
Tiny Steps Can Have a Big Impact
We know change doesn’t come easy, which is why making sweeping declarations doesn’t usually work. But where big changes often prove too challenging, bite-sized ones can have a big impact. Last column we spoke about setting themes for the year ahead rather than resolutions. While it is important to have a general guide to what...
New Beginnings & New Understandings
As the calendar rolls into February, the percentage of us who have kept our New Year’s resolutions is likely pretty small. CCI’s Well-Being Editor Lisa Beth Lentini Walker explores a better way of setting resolutions — or better yet, setting intentions. Each year, people focus on setting new year’s resolutions and without fail, the vast...
The Best Gifts Are Often Free
One of the challenges for the mindfully ethical leader is finding ways to connect during the holiday season without violating gifts and entertainment limits or making the other person uncomfortable. How can you give this season without running afoul of ethics policies? Both at work and at home, we often give gifts to establish or...
High-Fiving in the Virtual Office: Gratitude Can Go Viral via Email
Even when everything’s going well, work stress can often seep into office communications in negative ways. As more and more business is done remotely, it’s time to evaluate the gratitude level in your email habits. If you’ve been feeling extra-stressed lately, you’re not alone. According to a 2022 poll by the American Psychological Association (APA),...
How to De-Stress Budgeting for Your Compliance Program
Strong compliance programs don’t just happen. They require planning — and budgeting. Being thoughtful and proactive will help drive appropriate budgeting that supports and promotes program effectiveness, while reducing your stress both now and throughout the next fiscal year. ’Tis the season of budget management. Every year, around the time fall beverages show up at...
Why ‘Quiet Quitting’ Could Harm Ethics & Compliance Functions
Few compliance programs have tasks that are spelled out in the job descriptions of every person in an organization, and even the best of programs require buy-in from everyone from the C-suite to the housekeeping staff. But as so-called “quiet quitting” continues to change the workforce, compliance and ethics managers may need to take extra...
Fighting the Employee Anxiety Pandemic Requires More Than Quick Fixes
Long before anybody had heard of Covid-19, a workplace crisis was brewing: People were becoming overworked and overstressed. The pandemic has worsened the situation, but that doesn’t mean employers can’t make things better. Ethics and compliance consultant Lisa Schor Babin explores the prevalence of anxiety in the workforce and what concrete steps firms can take...
How to Make Friends With Your Inner Voice
Most of us have an inner voice running through our heads constantly, spewing upwards of 4,000 words per minute. Because they’re with us all the time, these inescapable voices can systematically undermine our mental health, even causing us to make foolish career decisions. Have you ever heard yourself talk in your head? If you have,...
Spring Cleaning: Good for Your Physical Space and Your Mental Space
As winter seems to hold out longer than it should, we are faced with the hope of springtime. But spring cleaning can feel like a real chore, both in your personal and professional life. Nonetheless, giving this process a little time and energy can benefit you in multiple ways. Here are a few things to...
Stress Happens. Have You Checked on Your Well-Being?
Regular fare for compliance professionals includes threats of regulatory enforcement, loss of resources, businesspeople who are intent on undermining the program, investigations into challenging areas, audits, ongoing remediations and many other situations. Ensuring that we are emotionally well and aligned with our purpose is important in an era of dwindling resources. Just as we conduct...
‘Secondhand Trauma’ a Risk for Professionals Who Handle Sensitive Investigations
First responders, teachers and others who regularly are exposed to cases of violent or sexual crimes generally have dedicated resources to support their mental health and well-being—and rightly so. But what about compliance, ethics, legal, HR, security, privacy, audit and risk professionals? These guardians of integrity within an organization experience the emotional impact of interacting...
Abrupt Changes Hijack Our Mental Processes, But We Can Learn to Regain Control
Change is an unavoidable part of life for most people, and when our lives change for the better, it can be a positive experience. But when change comes unexpectedly, such as in the form of a job loss due to consolidation, we are forced to grapple with sudden shifts. Those sudden changes don’t just force...
Survey Results: Compliance Officers May Experience Mental Health Issues In Part Because They Feel They Have ‘No Permission to Fail.’
No one has surveyed the mental health and working conditions of compliance officers for 10 years. We decided that was long enough. The findings of a survey we conducted last year, discussed below, suggest that many COs work in a high-stakes environment where their progress is hard to measure, let alone recognize.
Report: Compliance Officer Working Conditions, Stress & Mental Health 2022
In the decade that Corporate Compliance Insights has covered the corporate compliance and risk management profession, we've heard a common refrain: Compliance is a stressful, demanding career that routinely has compliance professionals at odds with their colleagues. But we wanted to understand more about what exactly makes compliance roles so stressful and to what extent...
Thriving in Our Stressful Profession
Compliance is an undeniably stressful profession. When you combine the typical challenges encountered in the corporate world with the task of managing uncertainty — and then compound this with the all-too frequent issues of limited resources and support — it’s no wonder so many dedicated compliance professionals find themselves dangerously close to burnout. Then top...
W.I.R.E.D. for Success: Meeting the Unknown With Confidence
Mindset is the number one determinant of outcomes, particularly when faced with the unknown. As human beings, we are faced with uncertainty every day, but we try to provide ourselves with a sense of control by setting up activities that provide predictability and where we try to convince ourselves that we are having an impact....
Incorporating Well-Being Activities Into Your Weekly Routine
Our individual well-being is a critical component within our lives. It is important that we check in on that well-being often and find ways to influence it. The definition of well-being is “the state of being comfortable, happy or healthy.” But becoming comfortable, happy and healthy doesn’t usually happen on its own. Like most things...
Picking up the PIECES (We all Have Bad Days)
We all have bad days. And, as the past few years have shown, sometimes that bad day can become a bad month which can become a bad year. But even bad years can teach us, and perhaps the most important lesson we’ve learned over the course of the pandemic is the value of resilience. We...
3 Steps to Practicing Self-Compassion
Have you practiced any self-compassion lately? Showing ourselves compassion is strongly linked to our overall well-being. Compassion is when we recognize someone’s struggles and feel motivated to comfort or resolve those struggles. So, when we think of self-compassion, it is an introspective way to look at our own struggles and comfort ourselves. It really boils...
Digital Detox for Well-Being
nomophobia – no–mobile-phone-phobia. The fear of not having your phone with you. Word of the year in 2018, according to a Cambridge dictionary poll. Over the summer, I took a four-day “hard reset” where I completely disconnected from the world. No internet, no phone, no computer, no fitness tracker — really no connection to electronics. Shockingly, the...
Cold Weather Got You Down? 5 Ways to Thrive During the Arctic Chill
Does the thought of a cold snap make you grit your teeth? When temperatures plummet, do you find your mood plummeting as well? With a distinct chill in the air and diminishing hours of sunlight in the northern hemisphere, many people struggle with the cooler weather and the impact it has on their overall sense...
Being a BOSS of Emotional Intelligence in 4 Easy Steps
How many times have you gotten the "deer in headlights" look from others or experienced it yourself? Have you ever thought of the perfect comeback hours later that you wish you would have said in the moment? Have you ever been so angry you felt like you couldn't even speak? How often have you seen...
Mental Health Steps Out of the Shadows
Mental health challenges experienced in the workplace are often, by default, suppressed. But patches of sunlight are shining through the cloud cover. Research suggests a supportive culture can elicit both higher employee engagement and greater productivity. The Olympics in Tokyo wrapped up a few weeks ago. What did you take away from the two weeks...
The Real Deal: Leading by Your Values and Actions
Integrity is priceless. We need leaders who model what they believe and who practice what they preach. Advocating for the company code is great, but trust is built when you live your values out. In a recent Compliance Career Connection event, focused on the art of the elevator pitch, I found myself on the receiving...
How Stressful Is Compliance? (and Other Questions We Want Answered)
Is the compliance profession stressful? We suspect the answer to the question is ‘yes.’ But we don’t know for sure or to what extent. That's why we're launching a survey.
When Was the Last Time You Tooted Someone Else’s Horn?
There are countless reasons to praise others. Most importantly: It’s just the right thing to do. Mary Shirley, co-host of the Great Women in Compliance Podcast, discusses how to be intentional about recognizing staff, even when you’re not in a position of authority. As the holiday season draws upon many of us, it's a time...
Why Do We Believe What We Believe?
Changing your perceptions and your own behavior can be key to overcoming a challenge. Linda Henman encourages leaders to turn off behavior “autopilot” to make sure what they’re doing is really working. Too often discussions of attitudes, values and beliefs center on the person, making us blind to the power of the situation. Marketers advocate...