Compliance

Watch for inconsistency among warranty phrasing, support scripts and consumer communications

When the mandate grows and the headcount doesn't, we have more options than we think

Legal ops spent a decade solving a problem compliance hasn’t fully named yet

When controls are system-enforced through approval logic and workflow dependencies, noncompliance becomes operationally difficult rather than procedurally discouraged

Secure AI adoption at scale is a leadership and change management challenge, not a purely technical one

Agency rescinds determination that serves as foundation for most federal emissions regulation

Drawing on insights from more than 2,500 professionals and employees across 26 industries and eight countries, this report highlights a widening gap between high-impact programs and the rest. While technology adoption and ethical culture are improving, integration remains uneven, leadership trust gaps persist and AI governance is lagging, creating a clear call to action for leaders ready to take the...

Constitutional challenge to qui tam provisions heads toward Supreme Court, but neither DOJ nor relators show signs of slowing enforcement activity

Expected developments range from new accreditation agency pathways to stricter criteria for public service loan forgiveness employer eligibility

Supreme Court intervention and record enforcement activity define an agency in flux that can still flex its muscles

Regulatory compliance takes a village — selecting the right vendors and actively verifying their compliance is part of the transparency equation

CX governance demands transparency in data collection, AI reliability in customer-facing applications and reputation risk management