Smooth Talk: Why Organizations Mistake Communication for Competence
When fluency & confidence pass for expertise, companies risk elevating the convincing over the capable
Tag: Corporate Communication
The UK’s FCA Is Weighing Real-World Impact, Not Just Careful Wording
With disclaimers carrying less weight and financial promotion risk moving to the fore, perimeter compliance is becoming a matter of ...
New CIPA Claims Expand Privacy Litigation Risk Over Website Consent Banners
A lawsuit against Ace Hardware demonstrates the claims that can be brought against organizations under new California laws
The Greenwashing Reckoning Isn’t About Marketing
A bold public target and a cautious financial model can contradict each other inside the same annual report
With New EU EmpCo Rules, Greenwashing Moves From Reputation Risk to Compliance Risk
Seemingly innocuous wording could bring fines under new EU framework
New York City’s ‘Click to Cancel’ Rule Reinforces Important Auto-Renewal Requirements
Rules may be mostly familiar, but the practical significance of the NYC regime lies in enforcement
Benchmarking Study: Training & Communications
Rethink Compliance's recent ethics & compliance benchmark study reveals how E&C training and communications are handled inside corporations, looking at ...
Debunking Myths Every Copyright Defendant Has Told Themselves
Be wary of hiding behind shield of fair use
Warranty Language Might Be Your Biggest Right-to-Repair Liability
Watch for inconsistency among warranty phrasing, support scripts and consumer communications
‘If It Quacks Like a Duck’: Prediction Markets, Sports Betting & Insider Trading
An incredibly well-timed trade on a predictions market regarding the US capture of Venezuela’s president has catalyzed an ongoing conversation ...
How to Reassure Stakeholders When Facts Are Still Unknown During Cyber Incidents
Scenario planning and coordination between legal and communications experts allows organizations to build adaptable messaging
The FDA’s Prescription for Balanced Messaging Applies Beyond Pharma
As regulators increasingly focus on consumer perception, whether a disclosure exists matters less than whether consumers understand it
