Organizations are putting themselves at serious risk by using social media networks blindly. In fact, 76 percent of businesses regard communications on social media as formal business records, but alarmingly, an overwhelming 46 percent have no idea that they carry actual legal responsibility for their social media content.
Regulatory purposes aside, lawsuits and investigations now require social media discovery more than ever, posing a number of eDiscovery challenges with the multifaceted nature of these networks. This calls for a serious reminder of the need to treat social media just like all other official forms of business communications; that must be collected, filed and protected.
