Thomson Reuters’ Henry Engler shares insights from an interview with L’Oreal Chief Ethics Officer Emmanuel Lulin on the corporation’s approach and commitment to ethics. Leaders from all industries could take a cue from L’Oreal with respect to how to embed ethics into the fabric of the organization. Rapid innovation in the business world and an inability for regulation and law...
Findings from recent studies on compliance trends and developments are a mixed bag; some positive, some negative. Michael Volkov shares an uncharacteristic view of corporations and their failures to embrace E&C strategies. We all like to believe in straightforward and consistent trends and developments. For example, compliance programs are improving, budgets are increasing and CCOs are embracing new technologies. Everything is just...
Effective ethics and compliance training are more than just formalities in the onboarding process. Skillsoft’s John Arendes and Convercent’s Katie Smith explain how to ensure ethical behavior is rooted in company culture. Speaking up in the face of unethical behavior takes a great deal of courage, and your company needs employees who feel empowered to share their concerns without repercussion....
People need reminding more than they need instruction. Compliance training expert Ronnie Feldman stresses that instruction isn’t enough. Think like an ad man to influence workplace behavior and corporate culture. A very wise and important person once said, “people forget stuff.” I can’t remember who said it first, but I know most recently… it was me! “People Forget Stuff” Most...
While training is helpful and important, it can get too much focus. After all, training doesn’t address the primary reasons people do what they do. Ronnie Feldman discusses the importance of changing the culture. Ethics and compliance programs tend to put much of their focus on training – making the training shorter, making it modular, making it interactive, making it...
GRC professionals in particular know the importance of tone at the top. When a leader has an ethical lapse, the ramifications can be far-reaching. Michael Volkov discusses the potential fallout of managerial misdeeds. Company managers are the linchpin of a corporate compliance program. Without belaboring the “Tinker to Evers to Chance” baseball analogy, a corporate culture of compliance requires an important...
Meaningful ethical leadership drives cultures of integrity and trust at modern workplaces. Gatekeepers need to forget “tone at the top” and educate, coach and hold CEOs, boards and management to a higher standard than a checklist and catchy phrase. In 2014, I decided to put the greatly overused phrase “tone at the top” on my banned list. I did that...
First published by CCI in 2014, Jeff Kaplan's Compliance & Ethics Risk Assessment: Concepts, Methods and New Directions covers an array of risk assessment ideas, methods, practices, tools and noteworthy items of C&E-related history. It's more than a compilation of Kaplan’s popular columns for Corporate Compliance Insights -- the timeless book supplements and informs C&E risk assessments of all kinds,...
News broke last week of a scandal in which high-profile executives and celebrities allegedly used bribery to secure their children’s admission to colleges across the U.S. Michael Volkov gives background on the story and its principal players. In a shocking announcement, federal prosecutors announced the arrest and charges against numerous individuals in connection with a nationwide criminal investigation focusing on...
The Ethics & Compliance Initiative (ECI) produced four Global Business Ethics Survey (GBES) reports in 2018. In this whitepaper, leading FCPA expert Tom Fox interviews ECI's CEO, Patricia Harned, discussing the findings of the reports, along with key issues raised in each. Instant Download: Read it Now Can’t see the download form? Disable your ad blocker.
To Prevent and Detect Compliance programs exist for the purpose of protecting against misdeeds, and the most effective programs are those that exist within a culture of ethics. Michael Volkov discusses the truism that a company’s culture and its compliance controls are mutually reinforcing. I do not think there is much disagreement on the basic purpose of an ethics and...
Pharma Giant Graduates to Compliance 2.0 In this post from 2018, Donna Boehme dubbed Novartis a new "rock star" on the corporate compliance landscape, claiming the company had elevated its approach to compliance, culture and trust to best practice “Compliance 2.0” status. My readers are familiar with my analysis of the many Compliance 1.0 train wrecks over the past decade,...
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