No Result
View All Result
SUBSCRIBE | NO FEES, NO PAYWALLS
MANAGE MY SUBSCRIPTION
NEWSLETTER
Corporate Compliance Insights
  • Home
  • About
    • About CCI
    • Writing for CCI
    • Career Connection
    • NEW: CCI Press – Book Publishing
    • Advertise With Us
  • Explore Topics
    • See All Articles
    • Compliance
    • Ethics
    • Risk
    • FCPA
    • Governance
    • Fraud
    • Internal Audit
    • HR Compliance
    • Cybersecurity
    • Data Privacy
    • Financial Services
    • Well-Being at Work
    • Leadership and Career
    • Opinion
  • Vendor News
  • Events
    • Calendar
    • Submit an Event
  • Library
    • Download Whitepapers & Reports
    • Download eBooks
    • New: Living Your Best Compliance Life by Mary Shirley
    • New: Ethics and Compliance for Humans by Adam Balfour
    • 2021: Raise Your Game, Not Your Voice by Lentini-Walker & Tschida
    • CCI Press & Compliance Bookshelf
  • Podcasts
  • Videos
    • On-Demand Webinars: Earn CEUs
  • Subscribe
  • Home
  • About
    • About CCI
    • Writing for CCI
    • Career Connection
    • NEW: CCI Press – Book Publishing
    • Advertise With Us
  • Explore Topics
    • See All Articles
    • Compliance
    • Ethics
    • Risk
    • FCPA
    • Governance
    • Fraud
    • Internal Audit
    • HR Compliance
    • Cybersecurity
    • Data Privacy
    • Financial Services
    • Well-Being at Work
    • Leadership and Career
    • Opinion
  • Vendor News
  • Events
    • Calendar
    • Submit an Event
  • Library
    • Download Whitepapers & Reports
    • Download eBooks
    • New: Living Your Best Compliance Life by Mary Shirley
    • New: Ethics and Compliance for Humans by Adam Balfour
    • 2021: Raise Your Game, Not Your Voice by Lentini-Walker & Tschida
    • CCI Press & Compliance Bookshelf
  • Podcasts
  • Videos
    • On-Demand Webinars: Earn CEUs
  • Subscribe
No Result
View All Result
Corporate Compliance Insights
Home Compliance

Why 2021 is a Fresh Start for Compliance Training

How to Increase Engagement and Minimize Risk

by Simon Greany
January 18, 2021
in Compliance, Featured
2021 with light bulb in place of zero on orange background

A lack of engagement in mandatory compliance training is putting organizations at risk. Elucidat Founder and CPO Simon Greany discusses using a more targeted and impactful approach to ensure your training sticks.

Whenever the calendar flips to January, it marks a fresh start for many. But it’s safe to say 2021 brings us to a fork in the road, as we seek a renewed sense of purpose and optimism after a tumultuous year on many levels. For compliance professionals, it’s no different, as you work to find the way back to at least some form of “business as usual” in the new year.

Leaders in compliance would be wise to continue, with purpose, many of the changes implemented during the pandemic. There were invaluable lessons learned while having to transition on the fly, in a year marked by work-life disruption. Looking back, I believe one of the biggest business lessons we’ll draw from this time is how critical it is to keep employees engaged.

This is, of course, a particular problem in compliance, where keeping employees engaged with their compliance training is an age-old problem. However, 2020 shined a particularly harsh lens on the issue, as employees increasingly worked from home. With that, we wanted to understand just how serious the issue was, so we surveyed employees in finance and insurance to see what they thought about their company’s compliance training.

While the survey’s findings aren’t exactly rosy, there is optimism that the ways we’ve pivoted during the pandemic may provide a path forward in boosting flagging employee engagement numbers. A big part of that going forward will be a blended learning approach that includes e-learning.

Compliance Pain Points

Our survey of professionals in U.S. finance and insurance organizations with over 1,000 employees found that 15 percent of respondents say they clicked through mandatory compliance training without listening or reading, while 34 percent say they only skim-read the content and tuned in or out of the audio. Also, a hair under half of the respondents (49 percent) skip-read or didn’t listen to their mandatory compliance training in detail.

But lack of employee engagement isn’t the only consistent theme pulled from the findings. Forty-four percent of financial services employees say they do not feel very well equipped to protect themselves or their company following mandatory compliance training.

Another finding is the significance of respecting employees’ time during compliance training. Seventy percent of respondents shared their compliance training runs 30 minutes or longer, with the most common word used to describe it being “boring.”

Between lack of engagement, long training sessions and material that doesn’t hold people’s attention, the findings should raise a few eyebrows for L&D teams focused on compliance. That’s because not engaging employees in mandatory compliance training puts the whole organization at risk, particularly with regulators, who seek compliance as a result of training that’s targeted and effective.

Resolve to Engage in 2021

The data tells us that we won’t likely revert fully to the traditional ways of training, which is a positive in getting out of the engagement predicament. Brandon Hall Group benchmarking data released last summer showed that 0 percent of companies have plans to increase face-to-face over a year’s time. That syncs with our research, which found that just 12 percent of organizations plan to fully revert to pre-pandemic levels of face-to-face training.

So, where do we go this year in terms of training and engagement? Learning and development (L&D) teams have to be creative, specifically with the use of e-learning, which according to the Brandon Hall Group nearly doubled in use during the early months of the pandemic between April and June of last year. The pandemic forced the hand of many organizations, as they employed e-learning to solve immediate issues. But what these same organizations are finding is that a digital approach to training and learning offers huge potential for 2021 and beyond.

From innovative ways of building connections between learners to enabling on-demand training, people-centered e-learning offers wide-reaching opportunities for compliance and L&D. For instance, we’re witnessing more engaging approaches to e-learning content that ensure training lands in a way that is targeted, more relevant and impactful.

L&D that focuses on delivering more engaging experiences while using less employee time is proving far more successful. Looking ahead, short, bite-size e-learning modules that are personalized to be relevant to people’s roles and context will be a trend this year in compliance training. From using imagery in e-learning that looks like your employee’s workplace to offering role selectors up front so people can access the content that relates to their roles, there are plenty of ways to personalize training content to raise the bar when it comes to engagement.

So, how can compliance teams take advantage of this? Employing a scalable platform and process that guarantees impact on organizational KPIs is one way; this also addresses engagement. To do this, view L&D as not the order takers for training, but instead a center of excellence. With an e-learning authoring platform, L&D can empower a network of experts within an organization to become collaborators, overseeing it all and not just switching their focus onto niche flagship projects. Ideally, this model also means they can do more immersive training tailored to specific teams.

These are just a few of the solutions to address employee engagement in compliance training this year, but it is important to remember that no matter the organization, there is no magic bullet approach here. Instead, use e-learning as a tool in your arsenal, one that will help employees embrace and become positively engaged with their training throughout 2021.


Tags: Training
Previous Post

General Counsel Post-Pandemic: A Catalyst for Risk Fragmentation

Next Post

A Culture of Compliance: The 3 R’s

Simon Greany

Simon Greany

Simon Greany is Founder and Chief Product Officer at Elucidat. Simon knows from experience that when digital learning is designed well, it has the ability to motivate, inspire and change behavior. However, as someone who has designed award-winning digital learning programs himself, he knows that this can be a big challenge! That’s why he co-founded Elucidat – to build technology that enables a more collaborative and simple way of achieving a transformational learning impact. His passion for digital learning stems from his 15 years of experience in the industry. In that time, he’s led numerous award-winning projects, run a successful agency, spoken at international events and launched the “Learning at Large” podcast. He’s also the brains behind Elucidat’s people-centered learning vision and focuses on making this a reality for his customers and his team. Simon’s vision is to make the digital learning world a better place. How? By enabling organizations to respond to change more quickly, giving everyone the power to produce and manage effective digital learning at scale and allow teams to deliver learning that has a real impact. Follow Simon on Twitter and connect on LinkedIn.

Related Posts

collage of hands texting

From Inquiry to Response: What to Do When Regulators Come Knocking for Text Messages

by Lauren Tringali and Brian Corbin
September 20, 2023

Financial institutions have been hit with billions of dollars’ worth of fines in the past couple of years for failing...

A collection of screenshots from Pratt & Whitney's compliance training modules

How Microlearning Took Flight at Canadian Aircraft Engine Maker Pratt & Whitney

by Ina Nicolae
August 16, 2023

Pratt & Whitney’s American jet engine division hit a patch of turbulence earlier this year, and while the company's Canadian...

cybersecurity tabletop exercises

Game-On: Why Tabletop Exercises Are Key to Cybersecurity Resilience

by Meghan Stoppel and Hannah Cornett
August 2, 2023

Tabletop exercises testing an organization’s cybersecurity plan can help reveal weaknesses. And they’re also prized by state authorities investigating breaches....

washington dc cherry blossoms

National Conference Lessons Run the Gamut From Messaging Apps to Rebranding Compliance Training

by Mary Shirley
May 31, 2023

CCI columnist Mary Shirley shares some of the lessons she learned during this year’s national compliance conference in Washington, D.C....

Next Post
hand showing three fingers on gray background

A Culture of Compliance: The 3 R’s

Available SQ
New call-to-action

Jump to a Topic

AML Anti-Bribery Anti-Corruption Artificial Intelligence (AI) Automation Banking Board of Directors Board Risk Oversight Business Continuity Planning California Consumer Privacy Act (CCPA) Communications Management Corporate Culture COVID-19 Cryptocurrency Culture of Ethics Cybercrime Cyber Risk Data Analytics Data Breach Data Governance DOJ Download Due Diligence Enterprise Risk Management (ERM) ESG FCPA Enforcement Actions Financial Crime Financial Crimes Enforcement Network (FinCEN) GDPR HIPAA Know Your Customer (KYC) Machine Learning Monitoring RegTech Reputation Risk Risk Assessment Sanctions SEC Social Media Risk Supply Chain Technology Third Party Risk Management Tone at the Top Training Whistleblowing
No Result
View All Result

Privacy Policy

Founded in 2010, CCI is the web’s premier global independent news source for compliance, ethics, risk and information security. 

Got a news tip? Get in touch. Want a weekly round-up in your inbox? Sign up for free. No subscription fees, no paywalls. 

Follow Us

Browse Topics:

  • CCI Press
  • Compliance
  • Compliance Podcasts
  • Cybersecurity
  • Data Privacy
  • eBooks Published by CCI
  • Ethics
  • FCPA
  • Featured
  • Financial Services
  • Fraud
  • Governance
  • GRC Vendor News
  • HR Compliance
  • Internal Audit
  • Leadership and Career
  • On Demand Webinars
  • Opinion
  • Resource Library
  • Risk
  • Uncategorized
  • Videos
  • Webinars
  • Well-Being
  • Whitepapers

© 2023 Corporate Compliance Insights

No Result
View All Result
  • Home
  • About
    • About CCI
    • Writing for CCI
    • Career Connection
    • NEW: CCI Press – Book Publishing
    • Advertise With Us
  • Explore Topics
    • See All Articles
    • Compliance
    • Ethics
    • Risk
    • FCPA
    • Governance
    • Fraud
    • Internal Audit
    • HR Compliance
    • Cybersecurity
    • Data Privacy
    • Financial Services
    • Well-Being at Work
    • Leadership and Career
    • Opinion
  • Vendor News
  • Events
    • Calendar
    • Submit an Event
  • Library
    • Download Whitepapers & Reports
    • Download eBooks
    • New: Living Your Best Compliance Life by Mary Shirley
    • New: Ethics and Compliance for Humans by Adam Balfour
    • 2021: Raise Your Game, Not Your Voice by Lentini-Walker & Tschida
    • CCI Press & Compliance Bookshelf
  • Podcasts
  • Videos
    • On-Demand Webinars: Earn CEUs
  • Subscribe

© 2023 Corporate Compliance Insights

Welcome to CCI. This site uses cookies. Please click OK to accept. Privacy Policy
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled
Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
CookieDurationDescription
cookielawinfo-checbox-analytics11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functional11 monthsThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-others11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessary11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performance11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Advertisement
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
Others
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
SAVE & ACCEPT