Remember when email was the only way we shared information? Modern communication methods have evolved — and risk has grown along with it.
But you know that already, right? If you’re on this page, you might already have concerns relating to communication.
With official conversations taking place on social media, on collaboration platforms like Slack and Microsoft Teams — or seemingly “invisibly” on instant messaging – how can we keep up?
The financial services industry is leading the way in the use of new communications tools, but all industries are affected, thanks to a one-two punch of client demand and employee desires.
Millennials prefer (and often insist on) cutting-edge communications tools, so proactive companies have to accept this reality or risk sacrificing efficiency and productivity.
How can organizations embrace the benefits of modern communication channels in light of the unique risks they present? This guide is a starting point. The experts at Smarsh Inc. review the risks here, while offering strategies for navigating this rapidly evolving landscape
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Smarsh helps financial services organizations get ahead – and stay ahead – of the risk within their electronic communications. Smarsh has established the industry standard for the efficient review and production of content from the diverse range of channels that organizations now use to communicate. With innovative capture, archiving and monitoring solutions that extend across the industry’s widest breadth of channels, customers can leverage the productivity benefits of email, social media, mobile/text messaging, instant messaging/collaboration, websites and voice while efficiently strengthening their compliance and e-discovery initiatives.
A global client base, including the top 10 banks in the United States and the largest banks in Europe, Canada and Asia, manages billions of conversations each month with the Smarsh Connected Suite. The company is headquartered in Portland, Ore. with nine offices worldwide, including locations in Silicon Valley, New York, London and Bangalore, India. For more information, visit www.smarsh.com.