Director, Credit and Risk (Allen, TX)

14797 Director, Credit and Risk (Open)

Position Type

Full time



Forte – Operations Support

Position Details


Essential Duties And Responsibilities Include The Following.

  • Maintain regular awareness of trends and developments in credit risk assessment, scoring and modeling technologies, risk analytics and finance with a focus on incorporating strategic continuous improvements to processes.
  • Support the implementation and executive of a fraud-monitoring program.
  • Manage the credit and risk team processes responsible for credit underwriting and risk management activities.
  • Create policies and strategies that minimize credit, fraud and/or operating losses and other risk exposures while supporting initiatives to grow the business.
  • Work directly and through subordinates to analyze merchant financial strength, performance, suspicious activity and risk exposure.
  • Analyze merchant account performance to identify potential negative transaction trends and take proactive steps to limit risk.
  • Manage and take actions to improve new merchant underwriting and ongoing monitoring program.
  • Actively manage and continuously improve workflow management to ensure effective use of resources and adherence to service level agreements.
  • Provide focused feedback loops for analysts and teams based on performance and quality data.
  • Recruit and manage credit and risk staff, providing focus and clarity in establishing individual goals, driving performance management, supporting career development and rewarding strong performers.
  • Contribute to the development and enhancement of Best Practices Guides to address fraud, chargeback and other risk-related acceptance issues.
  • Prepare monthly management reports on program status and trends.
  • Develop automated underwriting strategies that integrate robust analytical techniques in addition to feedback from manual underwriters and the salesforce.
  • Ensure credit risk policy remains compliant with all applicable laws and regulations.
  • Works with senior leadership to refine risk profiles, risk appetite, and key risk metrics
  • Create and implement credit and risk strategies.
  • Create market relevant credit policies which address high acceptance rates, risk appetite and regulatory needs.
  • Manage existing 3rdparty partners to enhance our credit risk and underwriting, fraud capabilities.
  • Ensure that the credit risk models used are robust, reliable, effective and continue to be fit for our purpose.
  • Analysis and reporting of credit quality, scorecard performance, channel quality and overall credit performance.
  • Oversee the delivery of the credit policy framework and perform analysis in order to recommend policy and scoring enhancements.
  • Ensure that emerging risks are identified and highlighted to senior management.
  • Review, update and maintain Risk policies.
  • Ensure a coordinated and consistent approach to Risk activities.
  • Work with Underwriting to ensure a coordinated and consistent approach to Risk and Underwriting activities.
  • Design and produce effective Risk management reporting.
  • Design group underwriting criteria and risk guidelines.
  • Be expert in both industry and company specific trends affecting financial risk and fraud risk.
  • Develop and manage risk review procedures and guidelines.
  • Assists in the early identification of risk trends by establishing and monitoring key performance and risk indicators.
  • Evaluate current Risk management and monitoring strategies.
  • Directs Credit and Risk teams in the development of dashboards and reporting formats.
  • Oversee the design and implementation of new Risk management reporting, strategies and framework for internal risk management.
  • Upon completion on internal risk management framework, oversee the design and implementation for external use of the risk management tool.
  • Conduct risk reviews of new merchants and other merchants, as needed.
  • Other duties as assigned.


Click here to apply.

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