Davies has launched two AI agents within its ClaimPilot product suite to assist casualty claims handlers and adjusters, the UK-based professional services and technology firm said. The agents are designed to automate claim opening tasks and parts of claim validation and injury valuation.
The first agent automates claim opening and related tasks by reading and interpreting documents and seeking assistance from a claims handler when needed. The second agent focuses on automating parts of claim validation and injury valuation, combining large language models with traditional data science techniques. Both agents use generative AI and large language model technology and are configurable to meet client needs.
“It’s great to see the hard work of our in-house engineering and operations teams paying off as we launch these two new LLM-powered AI agents into our ClaimPilot product suite,” Dan Saulter, group CEO of Davies, said in a news release.
