Learning platform Skillsoft recently launched a virtual skills trainer, CAISY, powered by Open AI’s generative AI technology.
The conversation simulator was designed to provide businesses with an experiential and emotionally safe training environment where employees can simulate important workplace conversations and develop critical communication skills to become more effective leaders, Skillsoft said in a news release.
Leveraging Skillsoft’s deep library of proprietary content and experience delivering coaching at scale, CAISY enables employees to practice scenarios related to employee performance management, customer negotiations, customer service challenges and more. CAISY also offers immediate, personalized feedback and recommends tailored Skillsoft courseware to guide development.
“Generative AI is one of the most significant technological advancements of our lifetime and we recognize the challenge organizations and employees face as it transforms how they work, and in turn, what and how they need to learn,” Skillsoft CEO Jeffrey R. Tarr said in the news release. “Every aspect of generative AI — from development to governance — relies on humans and human skills. We’re proud to unveil these new learning experiences, tools, and curricula that help businesses build the skills required to make the most of this uniquely human moment.”
