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Corporate Compliance Insights
Home Financial Services

AI Is Nearly Universal in FinServ; Confidence Is Not

More firms planning to scale up fraud teams

by Staff and Wire Reports
March 6, 2026
in Financial Services
CCI staff share recent surveys, reports and analysis on risk, compliance, governance, infosec and leadership issues. Share details of your survey with us: editor@corporatecomplianceinsights.com.

Most banks lack a defined AI strategy even as regulatory clarity tops their wish list

Most financial institutions have yet to establish a mature AI strategy, though a majority say regulatory guidance is the single thing that would most advance their efforts, according to a survey of 148 financial institutions by Wolters Kluwer Financial & Corporate Compliance.

The company’s first-quarter survey of banking compliance leaders found that while roughly 32% of institutions surveyed have deployed AI or machine learning technologies into production, just 12% describe their AI strategy as well-defined and resourced. More than half (59%) said regulatory guidance would most help advance their AI strategy, followed by technical training (46%) and industry benchmarks (37%).

Governance gaps compound the challenge. Only 36% of institutions have established internal policies for ethical AI use, while another 34% say such policies are in development. Just 26% expressed confidence that their AI initiatives align with regulatory requirements, compared with 48% who said they were somewhat confident.

Other key findings:

  • Explainability and transparency (28%) and bias and discrimination rank as the most acute regulatory concerns, followed by data privacy (22%) and fair lending (18.2%).
  • Only 10% of respondents say they are very prepared to support AI with their existing data infrastructure, while 48% describe themselves as somewhat prepared.

AI adoption near-universal among fraud teams, but headcount and budgets keep climbing

Despite near-universal adoption of AI in fraud prevention and AML workflows, organizations are not scaling back their human teams: 94% plan to add at least one full-time employee in 2026, up from 88% the prior year, according to a global survey of 1,010 fraud, risk and compliance leaders by SEON, a fraud prevention and AML software company.

The survey found that 98% of organizations already integrate AI into daily workflows and 95% express confidence in its effectiveness. Yet 83% expect their fraud and AML budgets to increase in 2026, and the share of leaders who believe fraud losses are not outpacing revenue growth dropped by nearly 40% year over year, a signal of mounting financial pressure even amid widespread AI adoption.

Other key findings:

  • Implementation timelines remain slow: Only 10% of organizations go live with new systems in under two weeks, while 38% take one to three months and 24% take four months or more.
  • 33% of respondents cite data privacy regulations, such as GDPR and CCPA, as the biggest external force shaping AML strategy, and 78% say decentralized digital identity will become central to fraud and AML operations.

AI tops compliance concerns in financial services

Nearly 7 in 10 financial services compliance professionals globally say AI is the factor most likely to cause compliance issues in 2026, according to a survey of 300 senior regulatory compliance decision-makers across the US, Europe and Asia-Pacific published by eflow Global, a provider of regulatory compliance technology for financial services.

Nearly two-thirds (65%) of respondents also cited increasing regulatory uncertainty as a top concern, followed by geopolitical and economic instability (54%) and digital assets and crypto markets (51%). US respondents ranked regulatory uncertainty first (75%) and AI second (68%), a divergence the report links to personnel changes at the SEC and a broader shift in regulatory approach under the current administration.

Despite recognizing AI as a top risk, adoption of AI in trade surveillance remains uneven. Only 16% of firms globally have fully deployed AI in their trade surveillance operations, and nearly a quarter of US firms (24%) — and 29% of all firms — have no formal AI strategy for trade surveillance or no plans to develop one.

Tags: Artificial Intelligence (AI)
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