Calvin London, Ph.D., is the Founder and Principal consultant at The Compliance Concierge, based in Melbourne, Australia. Calvin has almost 40 years of international experience in the pharmaceutical, biological and biotechnology industry and specializes in the technical development, regulatory, quality and compliance management at an executive level. He has worked with several companies in the design, implementation and auditing operating systems for quality and compliance to meet the requirements of regulatory agencies in the U.S., Europe and Australia.
He has previously held positions as Head of Quality & Compliance for several Asia-Pacific country offices. In these roles, he was responsible for the design and implementation of quality management systems, health care compliance systems across APAC and development of risk management platforms for controlled drug distribution. His main areas of interest are effective compliance training and process operationalization, compliance culture, ethics and integrity.
GRC pros know that culture and compliance are inexorably linked. COVID has thrown a wrench in corporate culture, though (along with everything else). Calvin London opines about why re-establishing a culture of compliance now may prove difficult. (Non)Compliance in 2020 I, for one, was very glad to see the back end of 2020. It was the year of COVID, which is putting...
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As many employees continue to work remotely, effective oversight remains an issue, and for some, that may feel like license to bend the rules. Calvin London offers practical tips to reinforce your company’s commitment to compliance. As the COVID-19 pandemic continues to ravage the world, it is hard to imagine when it will subside, if it will subside and what life might...
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Clear, consistent messaging is vital for compliance, whether to tamp down outbreaks in a pandemic or to ensure adherence to government regulations. Calvin London provides examples from the COVID response in Australia to illustrate how we can unnecessarily complicate compliance. As we struggle with the COVID-19 pandemic, it continues to provide examples of human behavior that are relevant to what goes on...
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In a crisis, you may witness vastly different behavior from one person to the next. Calvin London draws parallels between the popular Australian coin-flipping game “Two-up,” and the wide range of human responses to tough times. In the land Down Under, there is a game that is part of our limited cultural history called “Two-up.” It is like flipping a coin, but...
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Character is magnified in a crisis. As the coronavirus crisis has unfolded, we’ve seen lots of heroic efforts, but also lots of selfishness. Calvin London offers some takeaways for the compliance practitioner from these troubled times. Australia, like many other countries in the world, is in a long battle with an invisible foe: COVID-19. As infection rates climb and the harsh reality...
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One can’t overstate the importance of planning to prepare for a possible crisis. It’s true for preventing fires, and it’s true for preventing compliance issues. Calvin London draws parallels between Australia’s devastating wildfires and ethical issues that can bring a company to its knees. Australia is trying to recover from the worst bushfire emergency on record. As thousands of firefighters from around...
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A growing number of people these days do not seem to want to “do the right thing,” but rather “what they can get away with.” Celgene’s Calvin London discusses the significant effect this behavior can have on compliance culture. I wish I had a dollar for every time I have heard someone say, “everyone wants to do the right thing.” Twenty years...
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