Leadership and Career

Soft skills are just as important as regulatory expertise

Female executives often brought in because of perceived soft strengths

Companies have many tools to increase diversity & belonging that don’t run up against affirmative action concerns

Contrary to conventional wisdom, simple leadership answers aren’t easy to come by

Shifting to inquiry-led approach means proper delegation

Developing active listening skills can help engage & motivate workforce

Want an engaged workforce? Help them find meaning in their jobs.

Assigning mentors, aligning values & encouraging transparency can all reinforce positive culture

Salesforce, Microsoft show us how it’s done

Leadership development & solving the productivity paradox also on the agenda

Tech-phobic firms that resist evolution risk seeming out-of-touch

How can we develop customer-centric programs?