Reimagining KYC

Capgemini examines how perpetual KYC transforms traditional compliance from slow, periodic reviews to near real-time, event-driven monitoring. As regulatory expectations rise and customer onboarding becomes increasingly digital, legacy KYC systems with disconnected processes and manual checks are creating operational friction that undermines AML compliance effectiveness.

Key insights include:

• Early adopters of perpetual KYC report false positives reduced by 20%-40%, onboarding turnaround time cut by 40%-60% and case backlogs decreased by 50%-70%.
• The pKYC triad operating model integrates data modernization, intelligent automation and AI-enabled analytics into a closed-loop system for end-to-end financial crime compliance.
• A consolidated customer risk profile continuously refreshes by integrating KYC, transaction monitoring, sanctions and adverse media data for proactive risk management.