Scott Draeger

Scott Draeger

Scott DraegerScott Draeger is Vice President at GMC Software.  He has been in the customer experience and customer communications realm for nearly 20 years.  He has helped household-name companies in 20 countries to strengthen customer relationships by improving communications and he is a respected speaker, published author and well-known authority on the topic.  Reach him at s.draeger@gmc.net or connect with him on Twitter @scottdraeger.