Robert Zafft

March 25 - Robert Zafft (348x400)Robert Zafft practices of counsel with Greensfelder, Hemker & Gale, P.C. ( in St. Louis, Chicago and Belleville, Illinois. He teaches business ethics at Washington University’s Olin Business School and previously served as an Associate Principal with McKinsey & Company, a Senior Advisor for Tony Blair Associates and as a Senior Expert for the Organization for Economic Cooperation and Development (OECD). He can be reached at Follow him on Twitter @RJZafft.

Who should take charge of data privacy?

Privacy has become a critical business function. But companies go wrong when lawyers – rather than operations/IT and marketing personnel – take the lead. The nuts and bolts of privacy involve operational, technical and customer-engagement decisions – and it’s business leaders from these disciplines who must make and implement such decisions.

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Strengthen your ethics and compliance efforts with these four steps

Making an ethical business decision is often straightforward. What’s hard is implementing that decision throughout the organization while fending off attacks from reputational predators (activists, bloggers, journalists, etc.). Business leaders need to take four key steps to bolster their E&C efforts.

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