Tuesday, Dec. 10
1:00 pm – 2:00 pm ET
New laws will come into effect in 2025 governing how companies contact customers and prospects, with potentially onerous implications for contact compliance programs. This webinar will explore key regulations in 2024 and how they translate into 2025 and beyond, how they impact your outbound communication processes including phone, SMS, and email, and practical strategies for mitigating risk while maintaining successful outreach programs. We’ll also discuss:
- The new regulations coming for the Telephone Consumer Protection Act (TCPA), Do Not Contact (DNC), and state-level regulations.
- The compliance challenges you’re likely to encounter, especially when operating in multiple time zones or with outsourced call centers.
- How technology can help with risk mitigation, documentation, audit trails, and other contact compliance objectives you’ll need to maintain.
Can’t attend the live event? All registrants will receive the webinar recording via email.
Featuring
MODERATOR: Matt Kelly
Editor & CEO, Radical Compliance
Matt Kelly is editor and CEO of RadicalCompliance.com, a blog and newsletter that follows corporate governance, risk, and compliance issues at large organizations; it includes the Compliance Jobs Report, a weekly update on compliance professionals moving around the industry. He also speaks on compliance, governance, and risk topics frequently.
PANELIST: Leslie C. Bender
Senior Counsel, Eversheds Sutherland
Leslie Bender counsels financial services and healthcare clients on a broad range of privacy, data security, and consumer financial protection laws. She provides counsel on matters including privacy, consumer financial protection, HIPAA, data security, labor and employment, litigation, contracts, alternative dispute resolution and mediation, government affairs, regulatory relations, and change and project management. Leslie has more than two decades of experience in privacy and consumer financial protection and related regulatory relations before various federal and state regulators.
PANELIST: Stefan Dunigan
VP Operations, Gryphon.ai
Stefan Dunigan is a telecommunications network specialist with nearly 25 years of experience in the field. Tasked with the technical support of Gryphon’s Sales and Business Development organizations, he works closely with existing and prospective clients and their technology teams to design solutions that meet their business requirements. Stefan serves as a liaison to Gryphon’s Client Services Organization, Project Management, Technical Operations, and Network Architecture teams.
PRESENTED IN ASSOCIATION WITH
SPONSORED BY
