Compliance

The Customer Can’t Always Be Right

The Customer Can’t Always Be Right

Some people love to trot out the old adage, "the customer is always right." And in the interest of keeping the customer happy, employers are generally pretty accommodating. Companies should feel comfortable setting boundaries, however; if, for instance, a customer expresses a desire to only work with people of a certain race, that's a demand that can go unfulfilled.

Amazon’s Culture, the Greatest Brawl in Baseball and Compliance

Amazon’s Culture, the Greatest Brawl in Baseball and Compliance

Amazon has long been known for its dynamic culture, but it's becoming increasingly evident that the company's culture has a seedy underbelly. Workers are treated miserably, and programs presumably designed to improve employees' experience are being used to punish them and pit one team member against another. What does this mean for the compliance practitioner? Read on.

Q&A with Fabiana Lacerca-Allen

Q&A with Fabiana Lacerca-Allen

Recently CCI's CEO, Maurice Gilbert, had the chance to interview Fabiana Lacerca-Allen, President of Ethiprax, a compliance consulting firm based in San Francisco that serves clients in the health care and life sciences industry. Ms. Lacerca-Allen, a thought leader in compliance, reflects today on what's made her successful and how the compliance landscape is changing.

Anti-Money Laundering Compliance Program Failures

The 5 Most Common AML Compliance Program Deficiencies

Anti-money laundering programs can fail for any number of reasons. In Michael Volkov's experience, most failures in AML compliance can be traced back to at least one of five core shortfalls. The planets don't have to be perfectly aligned for an AML program to work well, but it does require a concerted effort, from the top of the organization to...

New Focus on Student Data Privacy – How to Navigate it All

New Focus on Student Data Privacy – How to Navigate it All

The classroom experience has been revolutionized by advances in school technology; armed with data from student devices, teachers can personalize instruction and provide real-time feedback. And while this technological boom in digital solutions for the classroom is critical to student learning, a major concern remains: how do we ensure the privacy and protection of student data?

ACA Preparedness: Get Ready – The Train Is Coming

ACA Preparedness: Get Ready – The Train Is Coming

Starting this year, employers with 50 or more full-time employees are required to provide affordable health insurance coverage under the ACA, and to track, manage and report the company’s health insurance data. Begin establishing a reliable and smart compliance tracking and reporting process now to stay on schedule to meet the IRS’s requirements and avoid potential penalties.

A Tale of Two Corruption Investigations

A Tale of Two Corruption Investigations

Today Roetzel & Andress attorney Amanda Knapp brings us two vastly different examples of corruption investigations: one a cautionary tale, exposing the consequences of hiding corruption and impeding the investigation once it's found out and the other an encouraging tale, illuminating the benefits of forthrightness and cooperation with the DOJ when corruption is discovered.

Social Media Week Part II – Sharing in the Compliance Function

Social Media Week Part II – Sharing in the Compliance Function

According to social strategist and author Bryan Kramer, there are five types of people who share content on social media. Each type can be of value to an organization as it integrates social media into its compliance program. Considering the merits of each type of "sharer" can also be helpful in determining which employees can best help elevate the compliance...

Bending the Cost Curve to Avoid the Cadillac Tax

Bending the Cost Curve to Avoid the Cadillac Tax

For decades, health care costs have outpaced the rate of inflation. Faced with a non-deductible Excise Tax on high-cost health care plans, many employers are re-evaluating their benefits strategies to both hold costs down and attract and retain top talent. Enter private exchanges, the benefits of which include more predictable costs and health care solutions aligned with consumers' needs.

Berger FCPA Settlement: Back to the Future

Berger FCPA Settlement: Back to the Future

Louis Berger International has agreed to pay $17 million and retain a compliance monitor for three years to settle bribery charges. At the same time, the Department of Justice handed down judgment on two Berger executives. The case, which was settled a few weeks ago, raises questions about the DOJ's handling of similar cases -- specifically regarding the consistency of...

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