Montoya M. Ho-Sang is a litigation attorney in Baker Donelson’s Atlanta office. A portion of her practice focuses on financial services litigation. She represents financial services institutions and their associated service providers in matters involving breach of contract, lender liability, title issues, wrongful foreclosure, negligent servicing, consumer protection violations and FDCPA, TILA, RESPA and TCPA violations. She can be reached at mho-sang@bakerdonelson.com.
Financial institutions are no stranger to the watchful eye of the Consumer Financial Protection Bureau (CFPB). Financial institutions have been the subject of numerous investigations and in some cases, the recipient of large fines imposed by the government agency. As entities that deal regularly with consumers, mortgage servicers are among the institutions that must abide by CFPB regulations.
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