Compliance Best Practices: Effective Compliance Initiatives Driven by Commitment of Actions and Resources
By Steve Liccione — Director of Corporate Compliance for Johnson Controls
When an organization sets the proper “Tone at the Top,” it is often laudatory and occasionally inspiring. But, it does not necessarily prevent corporate misconduct. It may not even dissuade it. C-Suite occupants must resist the siren song of “Tone” that can lull them into a sense of complacency. The “Top” can be duped into believing that it has done its part by merely singing the appropriate compliance lyrics.
As with people, a company’s actions – rather than words – best reflect intent and commitment. An executive’s pledge to foster a “culture of compliance” is insufficient. There must be an enterprise-wide dedication of resources to the compliance function. This commitment need not be measured solely in hard dollars or dedicated compliance staffing. Rather, properly directed employee efforts may be more significant and yield better results than hiring troupes of lawyers and accountants.




